Terms of Service

Last updated: September 15, 2025

Agreement to Terms

By accessing or using the TaskFlow website and services, you agree to be bound by these Terms of Service. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.

Service Provider Information

Business Name: TaskFlow

Address: 89 Omonia Avenue, 3045 Limassol, Cyprus

Phone: +357 25 927 168

1. Service Description and Scope

1.1 Our Services

TaskFlow provides professional project management consulting services to organizations in Cyprus and internationally. Our services include, but are not limited to:

  • Agile transformation consulting and framework implementation
  • Project portfolio management and governance consulting
  • Team performance optimization and organizational development
  • Process assessment, improvement, and change management
  • Training workshops and ongoing coaching support

1.2 Service Delivery

Services are delivered through various formats including on-site consulting, remote consulting sessions, workshops, training programs, and ongoing support arrangements. Specific service details, deliverables, timelines, and fees are outlined in individual service agreements or statements of work.

1.3 Website Use

Our website provides information about our services, resources, and contact mechanisms. You may access and use the website for informational purposes only. The content is provided for general information and does not constitute professional advice for your specific situation.

2. Acceptable Use Policy

2.1 Permitted Uses

You may use our website and services for lawful purposes in accordance with these terms. This includes accessing information, contacting us for service inquiries, and engaging our professional services.

2.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights of TaskFlow or others
  • Transmitting harmful code, viruses, or malicious software
  • Attempting to gain unauthorized access to our systems or networks
  • Engaging in data mining, scraping, or similar data gathering activities
  • Impersonating any person or entity or misrepresenting affiliation
  • Harassing, threatening, or causing distress to others
  • Using automated systems to access the website excessively

2.3 Enforcement

We reserve the right to investigate and take appropriate action against anyone who violates this Acceptable Use Policy, including removing content, terminating access to services, and reporting to law enforcement authorities.

3. Service Engagement and Agreements

3.1 Service Inquiry Process

Engagement with our consulting services begins with an initial consultation where we discuss your organizational needs, challenges, and objectives. Following this consultation, we provide a customized proposal outlining the scope of work, deliverables, timeline, and fees.

3.2 Service Agreements

Formal engagement of our services requires a written service agreement or statement of work signed by both parties. The service agreement will contain:

  • • Detailed description of services to be provided
  • • Expected deliverables and success criteria
  • • Project timeline and key milestones
  • • Fee structure and payment terms
  • • Responsibilities of both parties
  • • Confidentiality and data protection provisions

3.3 Client Responsibilities

Successful service delivery requires client cooperation including timely provision of information, access to relevant personnel and systems, participation in meetings and workshops, and implementation of recommended changes. Client engagement and commitment significantly impact project outcomes.

3.4 Modifications to Services

Changes to the scope, timeline, or deliverables of agreed services must be documented through written amendments to the service agreement. Such modifications may result in adjustments to project fees and timelines.

4. Fees and Payment Terms

4.1 Service Fees

Service fees are specified in individual service agreements and may be structured as fixed project fees, hourly rates, monthly retainers, or other arrangements as appropriate to the engagement. All fees are quoted in Euros (€) unless otherwise specified.

4.2 Payment Terms

Standard payment terms include:

  • • Initial deposit may be required upon signing service agreement
  • • Invoices are payable within 30 days of issuance unless otherwise agreed
  • • Late payments may incur interest charges as permitted by law
  • • Continued service delivery may be suspended for overdue accounts

4.3 Expenses

Travel expenses, accommodation costs, and other project-related expenses may be billed separately unless included in the agreed fee structure. Such expenses will be invoiced at cost with appropriate documentation.

4.4 Taxes

Quoted fees do not include applicable taxes unless specifically stated. Value Added Tax (VAT) or other applicable taxes will be added to invoices as required by law.

5. Service Availability and Modifications

5.1 Service Availability

We strive to maintain consistent service availability but cannot guarantee uninterrupted access to our website or services. Website maintenance, technical issues, or other factors may temporarily limit availability.

5.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services or website at any time. We will provide reasonable notice of significant changes that affect active service engagements.

5.3 Updates to Service Offerings

Our service offerings, methodologies, and approaches may evolve over time to incorporate industry best practices and respond to changing client needs. Such updates do not affect the terms of existing service agreements.

6. Intellectual Property Rights

6.1 TaskFlow Property

All content on our website including text, graphics, logos, images, methodologies, frameworks, and software is the property of TaskFlow or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

6.2 Service Deliverables

Ownership of service deliverables and work products is addressed in individual service agreements. Generally, clients receive license to use customized deliverables created specifically for their engagement, while TaskFlow retains ownership of general methodologies, frameworks, and tools.

6.3 Client Materials

Clients retain ownership of their proprietary information, data, and materials provided to TaskFlow during service engagements. We use such materials solely for the purpose of delivering agreed services and maintaining confidentiality as specified in service agreements.

6.4 Feedback and Suggestions

Any feedback, suggestions, or ideas you provide to us regarding our services or website become our property and may be used for any purpose without compensation or attribution.

7. Confidentiality

7.1 Confidential Information

We recognize the sensitive nature of client information and maintain strict confidentiality practices. Information disclosed during service engagements is treated as confidential and used only for the purpose of delivering services, unless the information is publicly available or we are required to disclose it by law.

7.2 Non-Disclosure Agreements

Formal non-disclosure agreements may be executed as part of service engagements when additional confidentiality protections are required. Such agreements specify the scope of confidential information, permitted uses, and duration of confidentiality obligations.

8. Termination

8.1 Termination by Either Party

Either party may terminate a service engagement according to the terms specified in the service agreement. Termination provisions typically include notice requirements, completion of work in progress, and settlement of fees for services rendered.

8.2 Immediate Termination

We reserve the right to immediately terminate or suspend access to our services in cases of breach of these terms, non-payment, or conduct that we determine to be harmful to our business or other clients.

8.3 Effect of Termination

Upon termination, you must cease use of our services and return or destroy any confidential materials. Provisions regarding payment, confidentiality, intellectual property, and limitation of liability survive termination.

9. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience. We do not endorse or control these external sites and are not responsible for their content, privacy practices, or terms of use. Your interactions with third-party websites are governed by their own terms and policies.

10. Modifications to Terms

We may update these Terms of Service from time to time. Changes become effective when posted on our website with an updated "Last updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms. We recommend reviewing these terms periodically to stay informed of any updates.

11. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the Republic of Cyprus. Any disputes arising from these terms or use of our services shall be subject to the exclusive jurisdiction of the courts of Cyprus.

For matters involving parties in other European Union member states, applicable EU regulations and directives shall also apply as appropriate.

12. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13. Entire Agreement

These Terms of Service, together with any applicable service agreements, constitute the entire agreement between you and TaskFlow regarding use of our website and services, superseding any prior agreements or understandings.

14. Contact Information

If you have questions about these Terms of Service or need clarification regarding our services, please contact us:

TaskFlow

89 Omonia Avenue
3045 Limassol, Cyprus

+357 25 927 168

Use our contact form